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Quarantined Items

• Click 'Antivirus' > 'Quarantined Items' to open this interface

• Comodo Antivirus virus places threats that it finds on your computer into quarantine.

On your computer, open the folder%USERPROFILE% AppData Local Google Chrome Cleanup Tool Quarantine. Open the folder Quarantine. Right-click the file that you want to restore. On the console dashboard, click Quarantine. Click, type the administrator password, then click OK. To restore, select the quarantined item, click Restore, then click OK to confirm. To remove, select the quarantined item, click Delete, then click OK to confirm. Note: You can't restore the items that are deleted from the quarantined list.

If you want to disable quarantine for files already downloaded. Execute the following command: xattr -l /path/to/application/applicationName.app You will see output similar to: To remove an extended attribute manually, type the following command in Terminal. Xattr -d com.apple.quarantine /path/to/application/applicationName.app. Click 'Add' and select the file you want to quarantine To delete a quarantined item Click 'Antivirus' 'Quarantined Items' Select the item you want to remove then click 'Delete'.

• Quarantined files are encrypted, so they cannot run or cause damage.

• This isolation prevents infected files from affecting your computer.

The quarantine area lets you:

To view Quarantined Items

• Click the 'Antivirus' tab on the CAV home screen.

• Click 'Quarantined Items' in the antivirus tasks screen

• This will open a list of all items in quarantine (if any):

Manually add files to Quarantined Items

You can move a file to quarantine if you suspect it is malicious, but hasn't been detected by the AV scanner.

• Click 'Antivirus' > 'Quarantined Items'

• Click 'Add' and select the file you want to quarantine

To delete a quarantined item

• Click 'Antivirus' > 'Quarantined Items'

• Select the item you want to remove then click 'Delete'.

This deletes the file from your computer permanently.

To restore a quarantined item to its original location

• Click 'Antivirus' > 'Quarantined Items'

• Select the item and click 'Restore'.

If the restored item is not malicious then it will run as normal. If it contains malware then it will be flagged as a threat and re-quarantined. You should add the file as an exception if you do not want this to happen.

To submit quarantined items to Comodo for analysis

• Click 'Antivirus' > 'Quarantined Items'.

• Select the desired item from the list and click 'Submit'.

• The file will undergo behavior analysis from Comodo's automated testing systems, and by our human operatives.
  

• If it is found to be safe (a false-positive), it will be added to the white-list of safe files.

• If it is confirmed as malicious then it will remain on the black-list of known threats.

Managing Quarantined Items

As SecureAnywhere scans and shields your Mac, it removes all items associated with threats. It then disables their operation and moves them to a holding area, called quarantine. While in quarantine, threats can no longer harm your Mac or steal your information. You do not need to delete them, unless you want to conserve disk space.

Note: Your safest action is to keep items in quarantine until you determine that all programs still work properly after the scan. If you discover that some legitimate programs cannot function after an item was moved to quarantine, you can restore the item to its original location.

To manage quarantined items:

1. From the dock, click the Webroot icon.

   The main interface displays.

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2. Click the Mac Security gear icon.

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3. In the Mac Security window, click the Quarantine tab.

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4. To delete or restore files:
   • To remove an item permanently, select the checkbox next to its pathname and click the Delete Permanently button. Keep in mind that permanently deleted files can never be restored.
   • To move the item back to its original location, select the checkbox next to its pathname and click the Restore button. When an item is restored, SecureAnywhere will no longer detect it during scans. If you want the item to be detected again in the future, you can change its detection rules. For more information, see Managing File Detection.